The most common form of credit on a customers account is that from an RMA (Return Materials Authorization). When a customer has a credit on their account regardless of how it originated, whether that be an RMA, overpayment, or some other type of credit, they can be used towards a future order, or open invoices if they have credit terms set up with us, typically those terms are about 30-45 days. So if you have a credit on your account, that is a perfect opportunity to use it to purchase more from us with little to no extra cost to you.
We accept several forms of payment, such as credit card, PayPal, ACH/Wire transfer, and check. We strive to give you multiple different payment options to serve you as the customer and make it a simple process, whatever that means to you. We also do our best to work with our customers to make sure they can get their products in a timely manner even with slower payment methods. As some of you may know, wire transfers and checks can take a bit of processing time. If you fall into either of those payment categories, but need your items shipped sooner, please email us at [email protected] and we can do our best to work with you.