Tycon Systems Support

Support Portal

Search answers, download files, size systems, or connect with Tycon support.

Support links

Choose where to go next

Resource guide

I need to find some answers

Start with the Knowledge Base for 24/7 answers to common product, setup, and troubleshooting questions.

I need to check sizing

Use the Calculators to confirm load, battery, solar, and peak sun hour assumptions.

I need files or manuals

Use Firmware for product updates and Documentation for spec sheets, guides, installation instructions, and case studies.

I need help from support

Live chat is best for quick answers. For deeper troubleshooting, use the Support Request form.

I need a system design

Planning a new remote power or backup power project? Fill out the Request a Design Page.

I need order or policy help

For order questions, warranty, RMA information, and policies, visit Customer Service or Policy Downloads.

Before you reach out

Have the basics ready so our team can get to the right answer faster.

Support team

Use live chat for quick answers. For deeper troubleshooting, submit a support request with your product details and what you have already tried.