Warranty & Returns

Warranty & RMA Requests

Use this form to request a return authorization, replacement, exchange, refund, or credit review for a Tycon^® product.

Share the order, product, serial number, and issue details you have. Our team will review the request and follow up by email.

RMA Request

Tell Us About the Product

Fields marked with an asterisk are required.

First Name *

Last Name *

Company Name * If no company applies, enter your first and last name.

Email *

Billing Address *

Street Address

Address Line 2

City

State / Region / Province

Postal / ZIP Code

Country

Shipping address is the same as billing

Shipping Address *

Street Address

Address Line 2

City

State / Region / Province

Postal / ZIP Code

Country

Phone Number *

Tycon Order Number * If the Tycon order number is unknown, enter "Unknown." Proof of purchase may be requested.

PO Number (optional)

Ticket Number (optional) Only needed if you already created a Tycon support ticket.

Part Number(s) and Quantity *

Serial Number(s) *

Reason for Return *

Description *

Photos / Supporting Documents (optional) Attach photos, proof of purchase, or other information that may help us review the RMA.

Security check

RMA requests only. Vendor solicitations, marketing offers, and unrelated sales messages are screened and routed separately.